A New Leaf Tree Service is a year round, fully insured company providing quality tree care to Southeastern Wisconsin, with its primary focus being on Waukesha & Milwaukee Counties. As the owner of a previous award-winning tree service, the owner is very knowledgeable and experienced in the tree service field. A New Leaf Tree Service has certified arborists who specialize in tree pruning, tree removal, removal of hazardous limbs, stump removal, & shrub pruning &/or removal.
In an effort to help our customers, this website was designed to answer frequently-asked questions from our customers, as well as informing our customers about our company. Please read the section of the website in which you are interested in, and we may have already answered some of your questions.
The primary goals of our company are: (1) Customer relationships - The key to a successful business is establishing a relationship with the customer and keeping the customer informed. Here are some examples: To start off, if a customer calls for an estimate, he/she will be given two choices: We can either schedule a time for an appointment, or, if the customer is too busy, we can give an estimate w/o them being present if they can appropriately describe the scope of the work. All calls will be answered &/or returned & we show up for all scheduled estimates. If a job needs to be postponed due to weather conditions, the customer will be notified. Or, if electric has to be temporarily disconnected in order to safely perform the work, it will be scheduled by us and the customer will be notified as to when the power outage will occur and an approximate time will be given as to when we feel it will get restored. Or, if digger's hotline needs to be notified, it will be scheduled by us as well. You should also feel comfortable in knowing that the owner of the tree service does 100% of the estimating and scheduling of all work. The foreman of the tree crew is responsible for reviewing the job with the customer before starting. Communication between the tree crew and the customer is essential. Before the job starts, the foreman of the crew will introduce himself to the customer and review the job with them. Then, the crew will know exactly what the customer wants to achieve and what the customer's concerns are. Repeat customer's and referrals are of the utmost importance to us. (2) Safety - All of our equipment is newer & equipped with all of the latest safety features. Employees are trained to know that getting a job done in an efficient manner is good, but getting it done safely is essential. We will take our time to get the job done right, and safely, at the same time. (3) Clean-ups - Employees are taught to leave a jobsite so that it looks as good, if not, better than when they arrived. They are to treat the property as if it were their own. Sometimes, lawn damage can be un-avoidable (large tree removal, stump removal, time of year, etc.). But, a lot has been invested in our company to provide equipment that minimizes lawn damage. Also, the foreman removing the tree has some control in minimizing lawn damage too. Whenever possible, the foreman will exercise these skills.
We just wanted to take the time to say thank you for the great work you
guys did. Your team was very efficient & the clean up was fantastic... We will be sure to share
your name with our friends & family! Thanks again.
Drew F – Menomonee Falls, WI.
Thank you for the excellent work your crew performed at our two
properties. It’s refreshing to do business with a contractor who values customer
service! We will keep you in mind for future work & refer you to friends &
Jean S – Franklin, WI.